Contact Us

Actually reach a human.

We built Pineapple on the idea that technology shouldn't stand between people and help. The same rule applies here. Email, call, or fill out the form below — a real person reads every message.

Four ways to connect.

Whether you're a property owner, a leasing agent with a question, a partner interested in a channel deal, or a renter in the middle of a tour — there's a direct line for you.

  • Sales
    sales@tourwithpineapple.com
    Questions about pricing, demos, or rolling out to a portfolio. We respond within one business day.
  • Support
    support@tourwithpineapple.com
    Active customer or renter mid-tour? This is the fastest way to reach our concierge team.
  • Partners
    partners@tourwithpineapple.com
    Reseller, installer, and integration partnership inquiries.
  • Phone
    1-888-751-1211
    Prefer to talk? Calls are answered during business hours — or leave a message and we'll call back same-day.

Send us a message

We'll respond within one business day. Always a real person.

"We're a small team doing real work for real properties. If you reach out, you'll get a real person — probably on the same day. That's a feature, not a bug."

Steve Bonaventure · Founder & CEO

Ready to Hit Your Occupancy Goals?

15-minute demo. We'll show you the hardware, the platform, and exactly what your renters would experience.

Book a Demo